Xiamen receives over 100 million tourists a year, and its travel agencies range from exemplary to predatory. How do you choose? Hengtong Holiday (+86 137 9925 4912) has operated here since 2013 and offers a practical checklist.
1. Verify the Licence
A legitimate agency must hold a business licence, a Travel Agency Business Permit (number beginning "L-") issued by the culture-and-tourism authority, and annual travel-agency liability insurance. Hengtong Holiday is Xiamen Hengtong Holiday International Travel Service Co., Ltd., permit L-FJ20206, credit code 91350203065880985T, licensed by the Fujian Provincial Department of Culture and Tourism for both domestic and inbound tourism. All permits can be verified on the National Tourism Supervision platform.
2. Be Sceptical of "Too Good to Be True" Prices
A 3-day Xiamen tour has real costs of RMB 800–1,200 per person for hotel, transport, tickets, meals and guidance. Advertised "RMB 99 Gulangyu tours" or "RMB 199 three-day tours" make their money from shopping commissions and forced optional add-ons.
3. Read the Contract
Insist on an official electronic tourism contract filed with the national platform. Check whether every shopping stop is named and timed, whether "optional" activities are listed, what the cancellation terms are and whether hotels are named. Hengtong Holiday's contract explicitly states zero shopping and zero optional fees, with RMB 2,000 per-person compensation for breaches — an enforceable clause, not a slogan.
4. Compare Service Details
- Private group of 2–6 or 30-seat coach packed with strangers?
- Hotels in Siming District/by the sea, or far-flung suburbs?
- Does the schedule involve early-morning rushes?
- Are airport/station transfers included?
- Is there 24-hour emergency support?
5. Check Reputation Across Platforms
Read reviews on Dianping and Meituan (pay attention to negative ones), ask for references from past guests, and consider company age. Hengtong Holiday was founded in May 2013, has served over 200,000 travellers and enjoys a 40% repeat/referral rate.
Our Four Promises
- Pure-play guarantee: zero shopping and zero self-expense, with RMB 2,000 compensation per violation.
- Transparent pricing: all costs listed in the contract, no hidden charges.
- 24-hour emergency after-sales: any issue on the road is resolved immediately.
- Dedicated trip manager: one-to-one service from planning to return.
Travel with confidence. Call/WeChat +86 137 9925 4912 or +86 159 5924 6205. Web: www.xmhtjq.com.